Residential Community Service Program

Residential Community Service Partners (RCSPs) work in conjunction with Santa Cruz Fire, university support services, University Police, and the administration of university residential communities (both on campus and off campus) to ensure a safe and secure living environment for all residents.

RCSPs are trained in emergency response, first aid, CPR, and disaster response, and carry radios linked to University Dispatch. Teamwork is a highly valued skill in our program and our RCSPs work in teams to provide consistent service across campus and in all residential communities.

Community Service Support
RCSPs offer a wide variety of services to the residential communities including:

• assistance with lockouts
• securing buildings
• providing first aid
• assisting with noise complaints
• assistance with documenting policy violations
• assistance with nighttime maintenance issues
• assisting with calls for fire, medical, or crisis assistance
• assistance with quality of life concerns
• residential event security

RCSPs are visible in the communities at night from 7pm to 3am and can be approached for assistance or you can call their Dispatch at (831) 459-2100.

Office of Emergency Management
For assistance relating to fire safety, CPR/first aid training, fire extinguisher training, Community Emergency Response Training (CERT), ReadySlugs Videos, campus emergency procedures, or for non-emergency incident reporting on campus, you can contact the Office of Emergency Management at (831) 459-3828.

Environmental Health and Safety
For issues relating to ergonomics, safety training, OSHA questions, hazardous material (Haz-Mat) concerns, or assistance with general safety issues on campus, you can contact the Environmental Health and Safety Department at (831) 459-2553.

Maintenance Issues
For assistance with any non-urgent maintenance concern relating to a residential area or building, please submit a CruzFix request. For non-urgent concerns relating to an academic or office building, please contact Physical Plant at (831) 459-4444.

Feedback
Any comments, questions or concerns are welcome. Please use one of these forms to communicate with us.

• Residential Community Service Program Feedback Form - electronic version
• Residential Community Service Program Feedback Form - print version (PDF)

Residential Community Service Program
Phone: (831) 459-4692