Billing and Payment

Each student has a university billing account with UC Santa Cruz and a billing statement is generated each month there are charges due on your account. View your billing statement and account activity online through the MyUCSC Portal ( my.ucsc.edu ). If your parent/guardian will be paying your housing charges, you can grant them access to your billing statements and give them the ability to make payments. Visit sbs.ucsc.edu for more information about granting parent/guardian access.

Housing Billing Options

The Campus Housing Office offers two billing options for your housing charges, quarterly or monthly. Both billing options require payments to be made within each quarter’s payment deadlines. Students have the option of paying their housing fees in one payment each quarter, or having their quarterly housing charges divided into installments due on the monthly due dates of each quarter. 

Unless a payment plan is requested, housing charges are billed and full payment is due in one payment on the first due date of each quarter. Monthly billing may consist of fewer payment installments in instances when a student is assigned to housing after the first bill of the quarter has been generated.

Payment Plan Application Process

To apply for a monthly installment payment plan, check the “Monthly” billing option on the housing application. For billing of housing fees in one quarterly sum, check the “Quarterly” billing option. If Student anticipates financial aid awards will cover all or most of their housing charges, selecting the quarterly billing option is recommended.

Students who receive financial aid awards in excess of one-third of their housing charges will be billed quarterly. A personalized payment plan can be requested for the remaining balance due by contacting the Campus Housing Office after the quarterly bill is created.

Personalized Payment Plans

Students who would like to request a personalized payment plan to meet their individual needs — such as delays in financial aid, employment pay schedule, etc. — should contact the  Campus Housing Office   before the payment due date to make arrangements.

Late Payments

The residence rate is due and payable according to the Payment Schedule below. The due date is not a postmark deadline, so please allow sufficient time for mailing. 

It is your responsibility to keep the Campus Housing Office informed of any payment delays—no matter what the source of funds (financial aid, outside scholarship, personal funds, etc.). A deferment may be approved if you contact us BEFORE the payment due date.

Delinquency in payment may result in a hold on your enrollment preventing registration in future classes, and other consequences (like preventing disbursement of financial aid since a hold may prevent you from being able to enroll full-time).

Prior to a Housing Enrollment Hold being placed, you will receive an email notification from your Accounts Adviser at the Campus Housing Office that you have a past due housing and/or meal plan balance. The email informs you that a hold will be placed on your university account if the balance is not paid in full by a specific deadline.

If you receive an email you should pay your balance prior to the deadline or contact your Accounts Adviser as soon as possible to discuss options.

Once the hold has been placed on your account, all past due charges must be paid in order to release this hold.

Learn more about other types of Enrollment Holds and how to resolve them.

Prolonged delinquency in payment may also result in the University taking action to terminate your housing contract.

Financial Aid Recipients

If you receive financial aid, most aid awards will credit directly to your university billing account once you have met all the conditions for aid disbursement. These awards are applied to your tuition and registration fees first, and any remaining awards are applied to your university housing and dining charges. Contact the Financial Aid & Scholarship Office at (831) 459-2963 with any questions regarding conditions for aid disbursement.

Release of Billing Information

The disclosure of information from student records is governed by federal law (FERPA), and is intended to protect the student's right to privacy. Information regarding a student's housing/dining charges cannot be discussed or released to any third party, including a parent or legal guardian, without the student's consent. If you would like to authorize another person to discuss your housing/dining charges with the Campus Housing Office, please complete the Release of Information (ROI) authorization process in the  Housing Portal .

Contact Campus Housing Office