Billing and Payment
Each student has a university billing account with UC Santa Cruz and a billing statement is generated each month there are charges due on your account. View your billing statement and account activity online through the Student Portal (my.ucsc.edu). If your parent/guardian will be paying your housing charges, you can grant them access to your billing statements and give them the ability to make payments.
Housing Billing Options
The housing application offers two billing options for your housing charges, quarterly or monthly. Check the “Quarterly” billing option if you prefer to pay your fees in one sum at the beginning of each quarter. Check the “Monthly” billing option to have your quarterly housing charges divided into monthly installments.
Personalized Payment Plans
Students who would like to request a personalized payment plan to meet their individual needs, such as employment pay schedule, etc., should contact the Campus Housing Office before the payment due date to make arrangements.
Avoid Late Fees
It is your responsibility to keep the Campus Housing Office informed of any payment delays—no matter what the source of funds (financial aid, outside scholarship, personal funds, etc.). A deferment, without a late fee, may be approved if you contact us BEFORE the payment due date. Late fees are assessed if payment is not in your university billing account by the established due dates. Each housing late fee is $25.
Financial Aid Recipients
If you receive financial aid, most aid awards will credit directly to your university billing account once you have met all the conditions for aid disbursement. These awards are applied to your tuition and registration fees first, and any remaining awards are applied to your university housing and dining charges. Contact the Financial Aid & Scholarship Office at (831) 459-2963 with any questions regarding conditions for aid disbursement.
Release of Billing Information
The disclosure of information from student records is governed by federal law (FERPA), and is intended to protect the student's right to privacy. Information regarding a student's housing/dining charges cannot be discussed or released to any third party, including a parent or legal guardian, without the student's consent. If you would like to authorize another person to discuss your housing/dining charges with the Campus Housing Office, please complete the Release of Information (ROI) authorization process available through Student Housing Online.
Campus Housing Office
Front Desk: (831) 459-2394
Fax: (831) 459-3665
Location: Hahn 104
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m
|Name||Colleges / Communities||Phone|
| Josh Ruiz
Customer Service/Asst. Accounts Adviser
|Crown, Graduate Student Housing, Kresge, Merrill, Porter, Rachel Carson College, Redwood Grove, Transfer Community, and UCDCfirstname.lastname@example.org|
|College Nine, College Ten, Cowell, Oakes, Stevenson, The Village, and University Town Centeremail@example.com|